Meet the experienced and friendly team who make Englund & DesRoches Dentistry the leading provider of oral hygiene and personalized dental services in Spokane. We provide superior customer service where all of your needs are met, including providing the patient with as much information as you may need about procedures for you to feel completely at ease.
“Taking care of business” at Englund & DesRoches Dentistry is accomplished by the best person possible, Elsa. Her background and interests led her in a round-about way into dentistry. She graduated with a BA in Education from Pacific Lutheran University before marrying her charming husband Jack, who is retired from White’s Boots. She has two grown stepchildren, Randy and Robin, and is blessed to be “Geesa” to grandchildren Haley, Aidyn, and Olivia. Elsa has worked with Dr. Englund since 1983, most of those years as business manager. She coordinates all office finances, payroll, staff insurance and retirement plans, and helps out at the front desk. She balances her job with quiet hours at home quilting and reading, and enjoys weekly golf outings.
Elsa looks forward to traveling in the future. What brings her the most joy is spending time with family and friends.
A constant smiley face and open arms have greeted patients at Englund & DesRoches Dentistry since 1984. Those arms belong to Dianna K., one of our treatment coordinators. Dianna was born in Fairbanks, Alaska and lived there for 13 years before coming to Spokane. She has a strong German background which qualifies her as an expert in sauerkraut and apple strudel. She has a passion for music of all kinds. She has passed this onto her daughter, Samantha, who is a crowd pleaser at any Karaoke hotspot. Her silver haired husband Kevin is a security facility specialist for Spokane schools. Dianna has been in dentistry since 1978, during which time she challenged and passed the dental assisting certification exam, and has taught and mentored dental assisting students.
As Dianna assists Dr. Englund, she enhances his commitment to excellent patient care. She works one on one with patients on expanded duties and delivers artful work with ease. Dianna’s personalized care has turned many a patient into a good friend.
When Dianna is not in the dental office, she keeps busy as a manicurist in her home shop called “Nails to Di For”. In either field, Dianna’s loving personality endears her to everyone.
A frog is a darling little critter that jumps into action at every opportunity. Such is our treatment coordinator, Jenny. Her high energy and can-do attitude is appreciated in a busy office like Englund & DesRoches Dentistry. Patients are greeted by Jenny’s vivacious personality, and she cares for them with efficiency and knowledge. Her animated demeanor kicks us into gear and “jump starts” our day. Jenny was born in Pocatello, Idaho. She graduated from Apollo College in 1999, so her many years of dental experience benefit our patients. The shining stars in her life are her children and her incredibly active grandaughter. She and her husband Greg enjoy boating and camping, and use their artistic talents to add special touches to their home. Jenny has discovered a passion for jewelry making, and is having fun starting a business “Jennylahoo” selling her wares. You may see her beautiful creations around the necks of some of our staff members!
A sweet and gentle spirit greets you at Englund & DesRoches Dentistry when you meet Lauri K. She has been caring for dental patients since 1972, and we’ve enjoyed her personality since she joined our practice in 1995. Lauri was born in Pendleton, Oregon into a large Irish family. When she was 3 years old they moved to Spokane where she was educated at St. Aloysius and Holy Names Academy, and later gained her dental assisting certificate at Spokane Community College.
Lauri has two of her very own leprechauns, daughters Meighan and Cortney, both of whom she’s very proud. They are lovely and motivated young ladies.
Lauri has many diversified interests in reading, sewing and baking to golf and biking. She’s also an avid follower of sports … GO ZAGS! If you’re lucky enough to have Lauri assist in your dental treatment, you’ll experience her precise attention to detail. When you are in her operatory, she makes you feel as comfortable as if you were in her cozy living room having a chat with a friend. Since Lauri’s professional qualities are timeless and valued, we hope she’ll stay here until her retirement when she’ll play with grandchildren, garden, and bike into the sunset with an Irish wind at her back.
A hummingbird’s wings beat at the rate of 50-80 rotations per second. April R. has been buzzing throughout dental offices for more than 25 years, and we have been blessed to have her energetic spirit here at Englund & DesRoches Dentistry since 1995.
April has lived the majority of her life in California and Washington. In Seattle she met her sweet husband Dan, who is a firefighter with the City of Spokane Fire Department. Together, Dan and April have two adorable daughters.
April has a passion for horses and has passed those riding “genes” onto the girls. Together they spend endless hours grooming their horses and giving pony rides to all the neighborhood kids while Dan spends his time praying for their safety.
April’s desire in her financial coordinator role is to creatively help each and every patient afford the smile they desire. April’s sweet and gentle voice can move mountains to give patients the ability to afford excellent care for themselves and their families. So, whether April is developing a warm rapport with patients, or on the phone with an insurance company on behalf of a patient, her positive energy shines like a jewel. April puts much of her energy into creating fun childhood memories for her girls to cherish forever. She looks forward to the surprises of life and maturing with her handsome prince.
Born in Norfolk, Virginia, into a Navy family, moving was a natural part of life for Jamie. After moving back in 1996, Spokane became home. Jamie graduated from Shadle Park High School in 2006, then attended SCC to become a Certified Dental Assistant in 2009.
Jamie started at our office in 2009 as a part time assistant…well that did not last long! We soon realized her talent for organizing and seeing through the insurance maze. Jamie quickly took over and turned our hygiene department into a cohesive team. After 6 years she moved to the front desk and she is now the first smiling face you see when you walk in the front door.
This beautiful young lady is not only a team player here at Englund & DesRoches Dentistry, but she manages a home and is successfully raising her two adorable sons, Hunter and Parker with the help of her wonderful husband Ryan. Jamie doesn’t have much free time, but when she can she squeezes in a few family road trips and as many chiefs games as possible.
We are happy to introduce you to Jen, our new part-time hygienist. Jen comes from a big family and was raised here in Spokane, graduating from Yakima a couple of years ago. Jen married her childhood sweetheart Dane who is a teacher. They have one son together who is the light of their lives. They both enjoy keeping active and are supportive Cougs fans.
She has fit right in to our dental family and our friends who have had the opportunity to relax in her chair have really enjoyed her. Schedule your appointment today.
Bindu joined our office in March 2018. Originally from Sacramento, California. Bindu attended Oregon Health Sciences University with her bachelor’s of science degree in 2003.
She has lived in Spokane for 5 years, loving everything but the winters, during which she escapes back to California to visit her large family and attend a 49ers game. In her free time Bindu and her boyfriend love to travel and have a long list of exotic places on their bucket list.
Our full time hygienist Abby has 6 siblings, a set of quads who are a year older than her and her twin sister, followed by a little brother 2 years later. She graduated from EWU with a Bachelors degree in Dental Hygiene. She loves exploring the outdoors, playing basketball and beach volleyball. She is an active member of her church and spends as much time as she can traveling, and spending time with her family and friends.
Tami and her husband Tom moved from the west side to Spokane in 2014
As well as being our Sterilization “Queen”, Tami certainly is qualified as the Hygiene Coordinator. With four hygienists in the department, Tami needs roller skates to perform her duties of recare scheduling, room preparation, researching insurance benefits, ordering supplies, along with running the sterilization room. Due to her background and education, she is very capable of fielding patient’s questions if the hygienists are unavailable.